{"id":14474,"date":"2020-08-19T07:40:26","date_gmt":"2020-08-19T07:40:26","guid":{"rendered":"https:\/\/wpbingosite.com\/wordpress\/florial\/?page_id=14474"},"modified":"2026-04-16T11:44:39","modified_gmt":"2026-04-16T09:44:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/fleurdebloem.co.za\/index.php\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14474\" class=\"elementor elementor-14474\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66e9c05 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66e9c05\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4170ba4\" data-id=\"4170ba4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca300dd elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ca300dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba7f0e9 title-block-1 elementor-widget elementor-widget-heading\" data-id=\"ba7f0e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<span>.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-acbdb48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"acbdb48\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d2b84b\" data-id=\"2d2b84b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19dfa4d elementor-widget elementor-widget-text-editor\" data-id=\"19dfa4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"magnificence\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">01.<\/span>\u00a0What Happens If I Receive An Email Saying My Gift Has Been Delivered But My Recipient Didn\u2019t Get It?<\/h3><p class=\"mkdf-st-text\">If we can\u2019t give the gift directly to your recipient we will ask a security guard, a receiving department, neighbour or receptionist to sign for delivery on behalf of the recipient. If you\u2019re concerned this may happen you are welcome to give us an alternative contact person we can ask for by writing us a note in our &#8216;special instructions&#8217; box during when you place your order.<\/p><\/div><\/div><div class=\"vc_empty_space\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"beautiful\"><div class=\"wpb_column vc_column_container vc_col-sm-1 vc_hidden-md vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\u00a0<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">02.<\/span>\u00a0What Happens After I Make An EFT?<\/h3><p class=\"mkdf-st-text\">Please email your proof of payment to orders@fleurdebloem.co.za. If you haven&#8217;t received an order confirmation from us after an hour, please call 078 868 7693 to ensure we\u2019ve received your proof of payment.<\/p><\/div><\/div><div class=\"vc_empty_space\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"celebrations\"><div class=\"wpb_column vc_column_container vc_col-sm-1 vc_hidden-md vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\u00a0<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">03.<\/span>\u00a0What Happens If The Recipient Is Not Home At The Time Of Delivery?<\/h3><p class=\"mkdf-st-text\">If the recipient is not at home when we attempt to deliver, their gift we will either: 1) leave a note on their door, requesting that the recipient contact us to arrange a convenient time when we may return, 2) deliver the arrangement to a neighbour, and leave a note advising the recipient that their neighbour has accepted the gift on their behalf, or 3) call you or the recipient to arrange another delivery at a more convenient time.<\/p><\/div><\/div><div class=\"vc_empty_space\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"unique\"><div class=\"wpb_column vc_column_container vc_col-sm-1 vc_hidden-md vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\u00a0<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">04.<\/span>\u00a0How Long Will It Take For My Gift To Be Delivered?<\/h3><p class=\"mkdf-st-text\">We have sameday delivery on all our flowers if your order is placed before 12 noon and a next day delivery on our gifts.<\/p><\/div><\/div><div class=\"vc_empty_space\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"emotions\"><div class=\"wpb_column vc_column_container vc_col-sm-1 vc_hidden-md vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\u00a0<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">05.<\/span>\u00a0Is It Safe To Disclose My Card Info And Address On Fleur de Bloem?<\/h3><p class=\"mkdf-st-text\">Sure it is, our site is verified by Geotrust, we\u2019re PCI audited, all your information is encrypted and your shopping is secured by SSL.<\/p><\/div><\/div><div class=\"vc_empty_space\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"thoughts\"><div class=\"wpb_column vc_column_container vc_col-sm-1 vc_hidden-md vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\u00a0<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">06.<\/span>\u00a0How Will You Send My Message?<\/h3><p class=\"mkdf-st-text\">We will include a card that we\u2019ll put your message into. Just make sure your message is 300 characters or less.<\/p><\/div><\/div><div class=\"vc_empty_space\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"thoughts\"><div class=\"wpb_column vc_column_container vc_col-sm-1 vc_hidden-md vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\u00a0<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">07.<\/span>\u00a0Can I send flowers to South Africa?<\/h3><p class=\"mkdf-st-text\">Fresh flowers and gifts delivered in South Africa by our local South Africa flower shops. Order flowers and gift basket arrangements to South Africa by 2pm local time and get your flowers delivered same day by the florists you choose in South Africa.<\/p><\/div><\/div><div class=\"vc_empty_space\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"thoughts\"><div class=\"wpb_column vc_column_container vc_col-sm-1 vc_hidden-md vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\u00a0<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">08.<\/span>\u00a0Who can deliver flowers right now?<\/h3><p class=\"mkdf-st-text\">Whether you&#8217;re unable to be there for a special occasion or just want to send flowers just because, <b>having flowers delivered today is easy with Fleur de Bloem Florist<\/b><\/p><\/div><\/div><div class=\"vc_empty_space\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"thoughts\"><div class=\"wpb_column vc_column_container vc_col-sm-1 vc_hidden-md vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\u00a0<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">09.<\/span>\u00a0How do you send flowers to someone?<\/h3><p class=\"mkdf-st-text\">Just call 079 868 7693 or place an order for flower delivery online.<\/p><\/div><\/div><div class=\"vc_empty_space\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" data-mkdf-anchor=\"thoughts\"><div class=\"wpb_column vc_column_container vc_col-sm-1 vc_hidden-md vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\u00a0<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-11 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"mkdf-section-title-holder mkdf-st-subtitle-pos-under\"><div class=\"mkdf-st-inner\"><h3 class=\"mkdf-st-title\"><span class=\"mkdf-st-title-highlight\">10.<\/span>\u00a0How do you send a bouquet of flowers?<\/h3><p class=\"mkdf-st-text\">When you wish to send flowers online to your loved one&#8217;s place, Fleur de Bloem Florist is the best platform for online flower delivery. Whether you&#8217;re looking for red roses, orchids, carnations, gerberas, lilies, exotic flowers, or birthday flower bouquets, you can get the best quality blooms.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions. 01.\u00a0What Happens If I Receive An Email Saying My Gift Has Been Delivered But My Recipient Didn\u2019t Get It? If we can\u2019t give the gift directly to your recipient we will ask a security guard, a receiving department, neighbour or receptionist to sign for delivery on behalf of the recipient. If you\u2019re [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14474","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/fleurdebloem.co.za\/index.php\/wp-json\/wp\/v2\/pages\/14474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fleurdebloem.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fleurdebloem.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fleurdebloem.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fleurdebloem.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=14474"}],"version-history":[{"count":0,"href":"https:\/\/fleurdebloem.co.za\/index.php\/wp-json\/wp\/v2\/pages\/14474\/revisions"}],"wp:attachment":[{"href":"https:\/\/fleurdebloem.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=14474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}